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Frequently asked questions
- What does Recouvr do?
- Recouvr verifies every incoming invoice against your purchase orders and contracts in seconds, flags discrepancies before you pay, and then automatically chases overdue balances with a tiered sequence of recovery emails until the invoice is paid.
- How does invoice verification work?
- When an invoice arrives, Recouvr extracts its structured data and cross-checks totals, line items, PO numbers, and payment terms against your records. It returns a VERIFIED or DISPUTED result with the specific discrepancies it found, typically in under three seconds.
- How does automated recovery work?
- Once a verified invoice passes its due date, Recouvr starts a recovery sequence that escalates over time — from a warm reminder to a formal notice — sending each email with an embedded Stripe payment link. The sequence pauses if the debtor promises a payment date and stops automatically when payment is received.
- Which accounting software does Recouvr support?
- Recouvr works with QuickBooks Desktop, Sage 50/100/200, SAP, Microsoft Dynamics, and any software that can export invoices to a folder. A lightweight local agent captures invoices, or you can upload them directly in the dashboard.
- Do recovery emails come from Recouvr or from us?
- Recovery emails are sent from your own email address — your Gmail, Microsoft 365/Outlook, or SMTP server — using delegated access. This maximizes deliverability and debtor trust. Recouvr never sends from a generic third-party domain on your behalf unless you choose the default option.
- Is my accounting data secure?
- Recouvr reads invoice data to verify and recover it, and stores email credentials encrypted at rest. The local agent connects to your accounting software in read-only mode for verification, and recovery runs in the cloud so it continues even when your machine is off.
- How long does setup take?
- Most teams are live in under ten minutes with no IT involvement: connect your accounting software, link your email, and Recouvr starts verifying and recovering invoices automatically.